• Free Shipping: Orders that qualify for free shipping will be shipped using the Flex Delivery option.
• Flex Delivery: 3 to 5 business days*
• FedEx Express Saver®: 1 to 3 business days*
• FedEx 2Day®: 1 to 2 business days*
• FedEx Priority Overnight®: Next business day*
• Canada Post Xpresspost: 2 to 3 business days*
• Canada Post Expedited: 4 to 7 business days

* In most metropolitan areas. Orders to rural or remote locations may be shipped with FedEx Ground or a similar service, which may result in longer delivery times. Delivery times may also be affected by external factors such as weather or carrier delays.

NOTE:

• FedEx does not ship to P.O. Boxes or rural areas. If you select a FedEx shipping option and your address is a P.O. Box or in a rural area, your order will ship via Canada Post Expedited or another ground service.
• Canada Post Strike Alert: The ongoing Canada Post labor disruption, which began on November 15, may delay shipments. For updates on the strike and its impact, visit the official Canada Post Negotiations Update Page. If you use a P.O. Box, we recommend providing an alternative address to avoid disruptions.

• $7 flat rate shipping with tracking: 7-10 business days.
• FedEx International Economy: 2 business days.
• FedEx International Priority: next business day.

NOTE: SweetLegs does not ship to US PO boxes. Use an alternate address.

DUTY: 🚨 A Heads-Up for Our Valued US Customers: We love doing business with you and truly appreciate your support! Due to recent tariff changes, some US orders may now be subject to import duties. If applicable, these charges will be billed upon delivery and are the responsibility of the customer. We’re sorry for any inconvenience—unfortunately, these policies are beyond our control.

As a thank-you for sticking with us, we’d love to offer you a little something for your next order! Reach out to our team, and we’ll be happy to send you an exclusive discount code for a future purchase. 💙

• FedEx International Economy: 2-5 business days.
• FedEx International Priority: 1-3 business days.

NOTE: We ship all orders from Canada, duties, customs fees or VAT may apply to your country and are the buyer's responsibility. Please look into your local regulations.

Shipping times: Shipping times do not include the time it takes for your order to be processed and packed in our warehouse. Our team proudly processes orders within 1-2 business days; however, during the holiday season (November through December) picking and packing time may take up to 10 business days from the date you place your order.

Tracking and managing deliveries: FedEx Delivery Manager® lets you easily track shipments, request package holds, and virtually sign for deliveries. For Canada Post, Automatic Tracking conveniently tracks and manages your deliveries and sets preferred delivery options for your packages.

Missed Deliveries: If no one is home when delivery is attempted, a delivery notification may be left and the package taken to a depot where the customer must make arrangements to get the package.

Eligibility: Please make sure your area is serviced by your preferred shipping method before choosing it, as not all areas will qualify for Priority Service, and therefore your shipping times may vary from the standard service levels listed above.

Changing or cancelling and order: If you need to cancel your order, please contact our helpful Customer Experience team at info@sweetlegs.ca as soon as possible. Please note that if your order has already been shipped we aren't able to process the cancellation request; however, you can send your order back to us for a store credit. (Note: You will be responsible for any return shipping fees.)