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Frequently Asked Questions

YOUR ORDER (4)

Something in my order is damaged!

How do I cancel or change my order?

My order status is ‘Processing’ what does this mean?

My order status is “Completed”. What does this mean?

BECOME A RETAILER (2)

How can I sell SweetLegs?

Do you offer Wholesale / Bulk Discounts?

SHIPPING (11)

Do you ship internationally?

Do you ship to PO Boxes?

Will i have to sign for my package?

Something is missing from my shipment:

How much will my shipping be?

How long does it take to process my order?

How long will it take to get my order?

I provided a wrong or incomplete shipping address?

I did not pick up my parcel from my shipping provider & they sent it back to you!

My package did not arrive.

Do you ship internationally?

PAYMENT (3)

Can I combine coupon codes?

How do I pay with a credit card?

Do I have to pay taxes?

STORE (4)

What are your customer service hours?

Do you have a SweetLegs store?

An item I love is out of stock! What can I do?

What is your return/exchange policy?

The SweetLegs Difference (2)

Why Buy SweetLegs?

What does “Signature” mean?

The SweetLegs Difference (3)

Where are SweetLegs made?

How do I care for my SweetLegs?

What size am I?

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